Privacy Policy

Introduction

At Buymore Computer (established 2015), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Buymore Computer
5/1, Colombo Road, Polgahawela, Kurunegala 60300, Sri Lanka
BuyMore Hotline: (070) 769 6666
Email: info@buymorecomputer.lk
Website: www.buymorecomputer.lk

Information We Collect

Personal Information

We collect personal information that you provide directly to us, including:

• Name and contact information
• Email address and phone number
• Billing and shipping addresses
• Payment information
• Account credentials and user profile information

Comments and Interactions

When visitors leave comments on our website, we collect:

• Data shown in the comments form
• Visitor's IP address
• Browser user agent string for spam detection
• Email addresses (hashed for Gravatar service integration)

Media and Uploads

If you upload images to our website, you should avoid uploading images with embedded location data (EXIF GPS) included, as visitors can download and extract location data from these images.

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type, version, and user agent string
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to provide our services including:

• Computer sales, repairs, and maintenance services
• CCTV system installation and security solutions
• Printer repairs and solutions
• Software development projects
• Web design and development services
• Digital marketing campaigns
• Event equipment rental bookings (projectors, sound systems)

Specifically, we use your information to:

• Process and fulfill your orders and service requests
• Schedule appointments and on-site visits
• Provide technical support via BuyMore Hotline (070) 769 6666 or WhatsApp
• Send service-related notifications and updates
• Improve our services and customer experience
• Maintain warranty and service records
• Process rental equipment bookings and deposits
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations (payment processors, shipping companies, etc.)
• Business partners with your consent
• Law enforcement when required by law
• Other parties in connection with a business transaction (merger, acquisition, etc.)

Third-Party Services

Our website may contain embedded content from third-party services:

• Gravatar: Profile pictures are provided by Gravatar service. View their privacy policy at:automattic.com/privacy
• Spam Detection: Automated spam detection services process comment data
• Embedded Content: Articles on our site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves exactly as if you visited the other website directly, and these sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content

Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations:

• Comments: Comments and their metadata are retained indefinitely to enable automatic recognition and approval of follow-up comments
• Account Data: For registered users, we store the personal information provided in your user profile indefinitely. Users can view, edit, or delete their personal information at any time (except username changes)
• Service Records: Warranty and service history information is maintained for the duration required for business and legal purposes
• Rental Records: Event equipment rental records are kept for accounting and liability purposes

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under Sri Lanka's Personal Data Protection Act and our privacy commitments, you have the following rights:

• Right to Access: You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us
• Right to Rectification: You can view, edit, and correct inaccurate personal information in your user profile at any time
• Right to Erasure: You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes
• Right to Data Portability: Request a copy of your data in a structured, commonly used format
• Right to Withdraw Consent: Opt-out of marketing communications and withdraw consent where applicable

To exercise any of these rights, please contact us at info@buymorecomputer.lk or call our hotline (070) 769 6666. We will respond to your request within a reasonable timeframe.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content.

Cookies We Use

• Comment Cookies: If you leave a comment, you may opt-in to save your name, email, and website in cookies for your convenience. These cookies will last for one year
• Login Cookies: When you log in, we set up login cookies that last for two days. If you select "Remember Me," your login will persist for two weeks
• Screen Options Cookies: These save your screen display preferences and last for one year
• Editing Cookies: When you edit or publish an article, an additional cookie is saved in your browser, containing no personal data and expiring after one day

You can control cookies through your browser settings. For detailed information about cookies and how we use them, please see our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.